Client Services


Do you have a potential claim? Click below for our claims information service center. We’ll guide you through every step and make your experience as smooth as possible.

Please Give Us A Call: (860) 739-3124   and visit our claims information page  Claims Information Page

 Account Review

As your life changes, your insurance needs change, too. We can give you a comprehensive account review to make sure you have the best protection at the lowest possible price.

Please Give Us A Call: (860) 739-3124   or send us a review request message on our Contact Form


If you ever have a billing question, we’ll take care of you right away.

Please Give Us A Call: (860) 739-3124   or send us a billing question message on our Contact Form

 Policy Changes

Do you need to make a change to your policy? Purchase a new car or add a driver?  Need an Insurance ID Card?

Please Give Us A Call: (860) 739-3124   or send us a policy change message on our Contact Form

Go Paperless

Now you can do your part to reduce paper waste, reduce deforestation, and generally protect the environment. We can fully digitize your monthly statements and policy requests, meaning you never have to see a shred of paper from us again.

At Northeast Financial Group, we are dedicated to doing our part to make our world a happier, healthier, and cleaner place.

Please Give Us A Call: (860) 739-3124   or send us a Go Paperless message on our Contact Form

Combine Policies and Save

You have a number of policies that protect the precious facets of your life. Home, auto, life – you have all your bases covered. If you haven’t considered it before, you may want to consider it now: combining your policies.   At Northeast Financial Group, we can combine your policies and even reduce your monthly premium. Just think, less hassle, less paperwork, and a nifty discount.

Please Give Us A Call: (860) 739-3124   or send us a Combine and Save message on our Contact Form

Business Savings Analysis

How can you make the most of your business expenses if you have no idea how much you’re paying to stay in business? Do you even know how high your overhead is? How much could you save if you adjusted your expenses accordingly?  At Northeast Financial Group, our financial expertise can help you better manage and budget your business expenditures. You should know where every penny is going; otherwise, you’ll have no idea where you stand from month to month.  Complete our online business savings analysis contact form and let’s start tracking your success today!

Please Give Us A Call: (860) 739-3124   or send us a Business Savings Analysis message on our Contact Form

Employment with Northeast Financial Group

Thank you for your interest in working with Northeast Financial Group.  

Please Give Us A Call: (860) 739-3124   or send us a Employment Inquiry message on our Contact Form

About Ed Rando
He is a Licensed Insurance Professional and has been providing insurance solutions and financial strategies for individuals, families and small businesses since 1989.Ed's philosophy of providing multiple lines of insurance products to his clients has allowed his practice to grow and prosper over the years. He began his financial career in 1989 with Prudential Insurance & Financial Services. In 1994 he founded Northeast Financial Group, LLC, a family owned insurance and financial services company.Northeast Financial Group has locations at 194 Boston Post Road in East Lyme, CT & 606 West Main Street in Norwich, CT. Recently the third location was opened at 172A Boston Post Road in East Lyme, CT to serve all of your retirement, life insurance needs. Ed is responsible for all aspects of life insurance planning within the practice.

About Ed Rando

Edward W. Rando, LUTCF, is the President of Northeast Financial Group.